Getting a Handle on Fee Waivers – Leakage

Revenue growth is still the top priority for banks in 2016, and their biggest concern. In fact, in a recent survey, 80% of banks mentioned revenue growth as their biggest challenge this year. Banks are finding it more difficult to grow margin revenue and are therefore focusing more and more energy on service charge revenue…

Two Crucial Tips For Becoming A Customer-Centric Insurer

I have been talking about the customer-centric insurer for a long time now. In my previous blog, I discussed what being a truly customer-centric organization really means. To succeed in today’s insurance industry, it’s imperative to know and understand what the customer requires in order to make appropriate decisions. As consumer expectations rise, insurers are…