How Insurers Can Better Understand Multi-Product Customer Behavior – Machine Learning Can Help

It’s all about the data. That’s the message I kept hearing at the CAS Ratemaking and Project Management conference in San Diego this spring. The message was so strong, that I was asked to present my seminar, “Multi-Product Optimization: Challenges and Opportunities” not once, but twice along with LaCapitale’s Bruno Tremblay at the annual conference.…

How Smart Is Your Competitive Intelligence?

There is no doubt that the competitive landscape in the North American personal lines insurance market is changing. The market is the most competitive it has ever been and growing market share seems to be a top priority for many carriers. This trend has resulted in the willingness of companies to price policies aggressively to…

More Eye-Opening Industry Survey Results – What’s New In Homeowners Insurance Ratemaking?

As many have noticed, homeowners insurance is heating up. Over the past few years companies have addressed many of the challenges in the highly competitive auto insurance market; now, carriers are switching their attention to homeowners. With highly volatile weather patterns, carriers have increased their focus on determining the right premium for their customers. Companies…

Eye-Opening Industry Survey Results – What’s New In Homeowners Insurance Ratemaking?

It’s no secret that the homeowners insurance business has historically taken a back seat to the other insurance lines when it comes to pricing sophistication. But now, insurance carriers are investing in their homeowners business as they realize this is an area with household growth potential. Furthermore, by focusing on improving their homeowners pricing precision…