CBA LIVE 2017: A Time to Transform

Banks and Financial Services companies are thinking BIG – around how to transform to meet the needs of the new digital consumers that exist in the shared economy of today. These digital consumers span five generations, each expecting to be communicated to in slightly different ways. In order for financial services companies to meet expectations…

How to Transform Your Models into a Fully-integrated Analytics System

More than ever before, financial service organizations are using analytical models to power their core business processes. Ever-higher customer expectations together with new market players are some of the drivers that are responsible for accelerating the pace of change in the market. This calls for business decision makers to react quickly if they are to…

On the Breakfast Menu: AI and Prescriptive Analytics in Financial Services

In early March, Earnix hosted an executive breakfast in New York for consumer banking executives who work with analytics related to offer management and pricing. Two speakers presented their views on the state of analytics in financial services. One provided a long-term vision of using Artificial Intelligence (AI), and the other, offered down-to-earth practices of…

A Solid Analytical Solution: Operational Excellence

Over the last month or so, I have read numerous blogs that deal with forward-looking trends for 2017. While each blog has its angle, one cannot miss the huge role being placed on data analysis and analytics. As such, at the end of last year I started a three-part blog series around what it takes…

11 Best Practices for Building a Successful Production System

For us data scientists, the benefit of using statistical modeling and optimization techniques for our business is clear. Although we spend our days coding in SQL, python, R or other frameworks and our models are a software code or some nice mathematical function, our aim is to use sophisticated statistical models to analyze our business…

A Solid Analytical Solution: What Matters Most?

Insurers and financial services organizations are constantly looking at how best to put predictive and prescriptive analytics to use inside of their organizations. In this day and age of so many different flavors and varieties of analytical platforms, it can be challenging for buyers inside of financial services and insurance organizations to fully understand the…

Earnix Summit 2016: Customer Centricity in a Rapidly Changing Industry

As financial leaders, we are privileged and challenged to live in the most exciting times in the history of the financial services industry. With disruptive technologies entering the market place, the industry is changing at a phenomenal rate and this was highlighted time and again throughout the 5th Earnix Pricing and Innovation Summit that was…

Three Biggest Barriers to Implementing a Relationship Based Pricing Strategy in a Bank

Achieving a customer-centric business has become even more complex today, particularly with the added emphasis on leveraging analytics and big data, managing regulatory constraints, and the entry of non-traditional Fintech disruptors. Considering the pressure banks now face and the increased choices to which consumers have access, it seems as if serving customers on a true…

Auto Finance Summit 2016 – A Quick Review

Last week, the world’s largest auto finance event was held in Las Vegas. It brought together over 1000 participants – lenders, dealers, and software vendors – to discuss the state of the industry and cover current issues. As lenders and dealers are having to account for the new digitally empowered consumer, the way they lend,…

The Journey To Customer Centricity In A Bank

Customer centricity is a key success factor in retail banking today. Yet, I have seen all too often that when bankers speak about customer-centricity, perception falls short of reality. Most times they are really referring to a desire to become customer-centric or believing they have already achieved a customer-centric organization, while C-level executives relate to…