Customer Analytics – The New Fuel for Auto Lenders

Today, there is a lot written about “Big Data” and how the collection and analysis of large data sets can transform business decision making. Data can change the world of sales and marketing, however, there are many challenges in taking advantages of these opportunities. For many companies, there is a need to modernize data environments…

The Digital Banking Experience – Fueling a Pricing Analytics Gold Rush

There is a fundamental transformation happening in consumer retail banking right now. From a reliance on branches (aka. bricks and mortar, stores, etc.), banks are finally putting digital channels at the center of their customer experience. It’s been a long time coming. In fact, I have to confess to writing about the slow death of…

CEO Shares His Thoughts on the Upcoming Earnix Pricing and Innovation Summit

The analytics world is evolving at a rapid pace. For many insurance and banking executives, keeping up with cutting-edge technologies in data-driven, decision-making is challenging. Additionally, there is a lack of relevant industry conferences that allow these topics to be deeply examined in pragmatic terms. We decided four years ago to step in and address…

Insurers Have a Big Appetite for Data, But Are Slow to Digest

With more data sources becoming available, business functions across the organization are realizing the value they can gain from a deeper understanding of the customer. This is clearly not an “IT-thing” or a top-down initiative. In 91% of the companies surveyed, each business function is responsible for data acquisition for its own models.

Homeowners Insurance Ratemaking Approaches Survey 2014 [Infographic]

In a recent survey conducted jointly with Verisk Insurance Solutions, we asked 99 insurance professionals about their best practices in ratemaking approaches specifically regarding homeowners coverage in the US and Canada. It’s no secret that Homeowners business has historically taken a back seat to the Auto business for insurance carriers when it comes to profitability…

Driving Customer-centricity Through Predictive Analytics

I want to take a brief moment to introduce myself. I’m Frank Bria, Principal & Owner of Bria Strategy Group.  Until recently I was the Sr. Director of Banking Solutions with Earnix. My role was to meet with banking customers and prospects to discuss their challenges in making profitable customer-centric decisions, like marketing and pricing, and…