What Makes Financial Executives Step Out Of The Office?

Many financial leaders are struggling with digital and data transformations. Day to day dynamics often leave executives confined by a limited set of ideas accepted by their organizations. Attempts to “ask around” or “learn from the best” in order to become innovative are easier said than done. The fact is that there is no better…

Is Machine Learning a Threat to the Actuarial Profession?

Man vs. Machine: 10 years ago, I would never have guessed that I would be writing about this topic with such serious concern. Yet, some people are predicting that machine learning technology will produce a jobless future for certain professions, including actuaries. And with news headlines like “Google’s AlphaGo AI beats Lee Sedol again to…

Strategic Analytics – Power to the People!

I can’t seem to resist clicking on those ubiquitous “Buzzwords You Should Stop Using Now” lists. Maybe it’s because they’re always good for a few laughs as well as some much-needed conviction. Unfortunately, I see the term “strategic analytics” – or strategic anything – appearing on these lists all too frequently. But rather than retire…

Two Crucial Tips For Becoming A Customer-Centric Insurer

I have been talking about the customer-centric insurer for a long time now. In my previous blog, I discussed what being a truly customer-centric organization really means. To succeed in today’s insurance industry, it’s imperative to know and understand what the customer requires in order to make appropriate decisions. As consumer expectations rise, insurers are…

How to build a category-leading FinTech company: 10 Insights from a FinTech veteran

As someone who has been living and breathing FinTech for the past decade in Israel’s blossoming FinTech industry – now considered to be among the world’s leading hubs for FinTech innovation – I have come to understand firsthand the challenges that face Israeli FinTech companies (and FinTech companies in general) and how it’s best to…

Using Hierarchical Data Structures to Drive Better Models

I recently had one of those experiences where parenting intersected with analytics… The other day I told my daughter she has way too many shoes laying around the house. She replied with “well, I bet the Wilsons next door have more.” After I recovered from the initial shock of the smart-mouth-red-haired-monkey’s answer, I pointed out…

Are you a truly customer-centric insurer?

It is no surprise to anyone that financial services providers recognize the need to change the way they interact with their customers – everyone speaks about a customer centric approach and the need to be a customer centric organization. But what does this mean in practice? What are the necessary steps to take to have…

How Smart Is Your Competitive Intelligence?

There is no doubt that the competitive landscape in the North American personal lines insurance market is changing. The market is the most competitive it has ever been and growing market share seems to be a top priority for many carriers. This trend has resulted in the willingness of companies to price policies aggressively to…

More Eye-Opening Industry Survey Results – What’s New In Homeowners Insurance Ratemaking?

As many have noticed, homeowners insurance is heating up. Over the past few years companies have addressed many of the challenges in the highly competitive auto insurance market; now, carriers are switching their attention to homeowners. With highly volatile weather patterns, carriers have increased their focus on determining the right premium for their customers. Companies…

Driving Towards Integrated Customer Analytics in 2016

An interview with Earnix CEO, David Schapiro Sitting in David Schapiro’s office last week, I was quick to learn of his passion for the sea. The Earnix journey that started over a decade ago, can be thought of as a voyage over the changing seas of the financial services industry.