Open Banking: A Platform for Personalization

The Open Banking agenda ushered in by the European Commission’s revised Payment Services Directive (PSD2) comes at a time when the customer relationship has never been more fragile. In the PSD2 era, the ability to personalise a customer’s experience will be a key factor in success and will form the basis of new value propositions.…

Challenging The Status Quo: How Banks Can Win In The PSD2 World

In less than six months, the second Payment Services Directive (PSD2) will have been implemented into law in all European Union member states. The Directive is a landmark moment in banking, introducing competition to the payments market and overturning the status quo. In the PSD2 world, banks will not only compete with each other, but…

On the Breakfast Menu: AI and Prescriptive Analytics in Financial Services

In early March, Earnix hosted an executive breakfast in New York for consumer banking executives who work with analytics related to offer management and pricing. Two speakers presented their views on the state of analytics in financial services. One provided a long-term vision of using Artificial Intelligence (AI), and the other, offered down-to-earth practices of…