Three Biggest Barriers to Implementing a Relationship Based Pricing Strategy in a Bank

Achieving a customer-centric business has become even more complex today, particularly with the added emphasis on leveraging analytics and big data, managing regulatory constraints, and the entry of non-traditional Fintech disruptors. Considering the pressure banks now face and the increased choices to which consumers have access, it seems as if serving customers on a true…

Strategic Analytics – Power to the People!

I can’t seem to resist clicking on those ubiquitous “Buzzwords You Should Stop Using Now” lists. Maybe it’s because they’re always good for a few laughs as well as some much-needed conviction. Unfortunately, I see the term “strategic analytics” – or strategic anything – appearing on these lists all too frequently. But rather than retire…

How to build a category-leading FinTech company: 10 Insights from a FinTech veteran

As someone who has been living and breathing FinTech for the past decade in Israel’s blossoming FinTech industry – now considered to be among the world’s leading hubs for FinTech innovation – I have come to understand firsthand the challenges that face Israeli FinTech companies (and FinTech companies in general) and how it’s best to…

Using Hierarchical Data Structures to Drive Better Models

I recently had one of those experiences where parenting intersected with analytics… The other day I told my daughter she has way too many shoes laying around the house. She replied with “well, I bet the Wilsons next door have more.” After I recovered from the initial shock of the smart-mouth-red-haired-monkey’s answer, I pointed out…

Are you a truly customer-centric insurer?

It is no surprise to anyone that financial services providers recognize the need to change the way they interact with their customers – everyone speaks about a customer centric approach and the need to be a customer centric organization. But what does this mean in practice? What are the necessary steps to take to have…

Changing the Game: The Next-Generation of Analytics

I’ve been involved in data and analytics for a long time – since my days at Capital One when I worked on credit policy. It’s amazing how much has changed since then. And how little. First, the big changes. There is an almost unlimited amount of computing power – particularly leveraging the power of the…

How Smart Is Your Competitive Intelligence?

There is no doubt that the competitive landscape in the North American personal lines insurance market is changing. The market is the most competitive it has ever been and growing market share seems to be a top priority for many carriers. This trend has resulted in the willingness of companies to price policies aggressively to…

Driving Towards Integrated Customer Analytics in 2016

An interview with Earnix CEO, David Schapiro Sitting in David Schapiro’s office last week, I was quick to learn of his passion for the sea. The Earnix journey that started over a decade ago, can be thought of as a voyage over the changing seas of the financial services industry.

Canadian Insurers: Are Your Analytics On Track For 2016?

  It doesn’t surprise me that analytics will be the key focus for Canadian Insures going forward. According to a recent survey by FC Business Intelligence, 59% of over 100 Canadian insurance executives surveyed, believe that analytics will gain the lion’s share of their attention in 2016. Furthermore, it was pleasing to learn that survey…

Winning or Losing Your Share of Deposits Growth

Well, it happened…interest rates finally moved up for the first time in almost 9 years. So now what? The much anticipated rate increase announcement by Federal Reserve Chair Janet Yellen has bankers both excited and nervous. Predicting client financial behavior is going to be a challenge in the coming months, especially when you add an uncertain economy and intense competition. The ability to understand the impact on the balance sheet will be critical in developing a strategic plan in a new world.